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Terms of Service

Last updated: 23 July 2026

Terms of Service – Pharmacy Weight Loss Knottingley

Pharmacy Weight Loss Knottingley
GPhC Registration No. 9012511
Last updated: July 2026

Please read these Terms of Service carefully before using our online pharmacy weight loss clinic. By placing an order or using our services, you agree to be bound by these terms.

1. About Us

Pharmacy Weight Loss Knottingley is a GPhC-registered online pharmacy (GPhC No. 9012511) providing weight management consultations and dispensing services to patients in Knottingley and surrounding areas of the United Kingdom. We operate in full compliance with General Pharmaceutical Council regulations and UK pharmacy law.

2. Eligibility

Our services are available to individuals who are:

We reserve the right to decline to provide services to any individual where it is clinically or legally appropriate to do so. It is your responsibility to ensure all information you provide is truthful and up to date. Providing false information may result in termination of your account and could pose serious risks to your health.

3. Prescriptions and Clinical Decisions

All prescription weight loss medications dispensed through our service require completion of an online consultation. Our prescribing pharmacist will review your responses and make an independent clinical decision regarding your suitability for treatment.

We reserve the right to refuse, cancel or amend any prescription where our pharmacist determines it is not clinically appropriate. A prescription being issued on one occasion does not guarantee future prescriptions will be issued.

You must inform us of any changes to your health, medications or circumstances before each order. Prescription medicines supplied through this service are for your personal use only and must not be shared with others.

4. Payment

Payment is required in full at the time of placing your order. We accept major debit and credit cards. All transactions are processed securely. Prices displayed on our website include VAT where applicable.

We reserve the right to amend pricing at any time. The price applicable to your order will be confirmed at checkout before payment is taken. We will not charge additional amounts after payment has been completed without your prior consent.

5. Delivery

Once your order has been reviewed and approved by our prescribing pharmacist, delivery will be made within 1 working day. Working days are Monday to Friday, excluding UK public holidays.

Delivery is to the address provided at checkout. We are not responsible for delays caused by incorrect address details, failed delivery attempts or circumstances beyond our control. If a parcel is lost or damaged in transit, please contact us promptly so we can investigate.

6. Cancellations and Refunds

You may cancel your order before it has been approved and dispatched by contacting us as soon as possible. Once a prescription has been dispensed and dispatched, we are unable to accept returns or offer refunds for prescription medicines, in accordance with UK regulations on the return of dispensed medicines.

If you believe an error has occurred with your order, please contact us within 48 hours of receipt and we will investigate promptly. Refunds for non-prescription items or services not yet rendered will be considered on a case-by-case basis.

7. Medical Disclaimer

The information and services provided by Pharmacy Weight Loss Knottingley are intended to support, not replace, the relationship between you and your GP or other healthcare professionals. We strongly encourage you to inform your GP of any weight loss treatment you are undertaking.

Weight loss results vary between individuals. We make no guarantee of specific outcomes. If you experience any adverse effects or unexpected symptoms, you should stop treatment and seek medical advice immediately. In an emergency, contact 999 or attend your nearest A&E department.

8. Privacy and Data

We process your personal and health data in accordance with the UK GDPR and our Privacy Policy. We aim to respond to all data-related enquiries within 48 hours. To exercise your data rights or make a privacy enquiry, please contact us directly.

9. Governing Law

These Terms of Service are governed by the laws of England and Wales. Any disputes arising from your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to These Terms

We may update these Terms of Service from time to time. The current version will always be available on our website. Continued use of our services after any changes constitutes your acceptance of the updated terms.

For any queries regarding these terms, please contact us through the details provided on our website.