Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Knottingley
GPhC Registration No: 9012511
Last Updated: July 2026

Your privacy is important to us. This policy explains how Pharmacy Weight Loss Knottingley collects, uses, and protects your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Pharmacy Weight Loss Knottingley is a GPhC-registered online pharmacy weight loss clinic serving patients in Knottingley, UK. We are the data controller responsible for your personal information. You can contact us using the details provided at the end of this policy.

2. Data We Collect

We collect personal data necessary to provide safe and effective pharmacy services. This includes:

Identity data: Full name, date of birth, and gender
Contact data: Home address, email address, and telephone number
Health data: Medical history, weight, BMI, medications, allergies, and consultation responses
Payment data: Billing information processed securely through our payment provider
Technical data: IP address, browser type, and website usage information

Health data is classified as special category data under UK GDPR and is handled with the highest level of care and security.

3. How We Use Your Data

We use your personal data for the following purposes:

To assess your suitability for weight loss treatments during our pharmacist consultation process
To dispense and arrange delivery of approved medications, typically within 1 working day of pharmacist approval
To maintain accurate medical and dispensing records as required by pharmacy regulations
To communicate with you regarding your treatment, orders, and any clinical queries
To comply with our legal and regulatory obligations as a GPhC-registered pharmacy
To improve our services and ensure patient safety

Our lawful bases for processing include the performance of a contract, compliance with a legal obligation, and the provision of healthcare treatment under UK GDPR Article 9(2)(h).

4. Cookies

Our website uses cookies to enhance your browsing experience and help us understand how our site is used. Cookies we use include:

Essential cookies: Required for the website to function correctly
Analytics cookies: Help us understand visitor behaviour so we can improve our service
Functional cookies: Remember your preferences and settings

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

5. Third Party Sharing

We do not sell your personal data to third parties. We may share your information only where necessary and with appropriate safeguards in place, including with:

Delivery providers: To fulfil and track your medication orders
Payment processors: To securely handle your transactions
Healthcare professionals: Where clinically appropriate, such as communication with your GP
Regulatory bodies: Including the GPhC or other authorities, where required by law
IT service providers: Who assist in operating our secure platform

All third parties we work with are required to handle your data securely and in compliance with UK data protection law.

6. Data Retention and Security

We retain patient records for a minimum of eight years in line with NHS and pharmacy regulatory guidance. Payment data is retained only as long as legally required. We use appropriate technical and organisational measures, including encryption and secure access controls, to protect your information against unauthorised access, loss, or misuse.

7. Your Data Rights

Under UK GDPR, you have rights in relation to your personal data. These include the right to access the data we hold about you, the right to request corrections if your data is inaccurate, the right to request deletion of your data where applicable, and the right to restrict or object to how your data is processed. You also have the right to data portability in certain circumstances. If you wish to exercise any of these rights, please contact us using the details below and we will respond promptly.

8. Contact Us

If you have any questions about this privacy policy or how we handle your personal data, please get in touch with us. We aim to respond to all data-related enquiries within 48 hours.

Pharmacy Weight Loss Knottingley
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

This policy is reviewed regularly and was last updated in July 2026. Any significant changes will be communicated to you directly or via our website.